Harbor Freight Reviews

Harbor Freight Tools accepts several forms of payment. Customers can use Visa, Mastercard, American Express, and Discover. In addition to these, Harbor Freight gift cards are also accepted. For those who prefer a more flexible payment option, there is the Harbor Freight Tools Credit Card. This card can be applied for at all Harbor Freight Tools locations nationwide. It's worth noting that Harbor Freight stores and their website also accept ApplePay. This wide range of payment methods ensures that customers have multiple options to choose from when making their purchases.

Harborfreight.com is known for its quality tools at the lowest prices. The website offers a wide selection of electric and cordless power tools suitable for professional contractors or the casual DIY builder. The prices are unbeatable due to the company's strategy of cutting out the middleman and passing the savings on to the customer. Harbor Freight also offers flat rate shipping at $6.99 for orders without overweight items. Additionally, the company provides extended service plans for product protection on eligible products, which can be purchased in-store within 30 days. Replacement parts are also available and ready to ship within 48 hours. Harbor Freight is America's go-to store for low prices on power tools, generators, jacks, tool boxes, and more. Customers can shop at over 1500+ locations.

Harborfreight.com is known for its Quality Tools at the Lowest Prices. It is America's go-to store for low prices on power tools, generators, jacks, tool boxes and more. The website offers a variety of services including a shopping list creation feature, store locator, and information on current deals. They also offer limited time savings and price drops on hot tools.

For businesses, they provide services like Pay by Invoice, Net 30 Terms, Itemized Transactions, and Online Payment. Harbor Freight also offers Electrical Essentials from brands like Ames, Cen-Tech, and others. There are savings on Tool Storage including mobile workstations, tool carts, garage organization, workbenches, and more.

The website categorizes its products into various departments such as Automotive, Generators & Engines, Tool Storage & Organization, Welding, Power Tools, Air Tools & Compressors, Hand Tools, Lawn & Garden, Lighting, Safety, Electrical, Material Handling, Plumbing, Painting, Home & Security, Building & Construction, and Hardware.

They also have a Guides Library which includes Product Selectors, Buying Guides, DIY Projects Guides & Ideas, and Support Safety Guides. The Product Selectors help customers choose the exact product they are looking for by comparing the specs on all popular products. The Buying Guides offer valuable information and tips to find the best products for projects. The DIY Projects Guides & Ideas provide step-by-step guides to build fun and unique projects. The Support Safety Guides advocate for safety while operating tools.

Harbor Freight also offers Extended Service Protection plans providing 1 & 2 years of product protection on eligible products. They carry thousands of in-stock replacement parts that are ready to ship within 48 hours. Harbor Freight values people above all and is committed to building teams with diverse views, experiences, and voices. They strive to support and strengthen the communities where they live, work & serve. Customers can save even more with the Harbor Freight Credit Card. Harbor Freight has over 1500+ locations for customers to shop.

Harbor Freight has a 90-day return policy for both online and in-store purchases. Customers unsatisfied with their purchase can return the product for a full refund or replacement. For online purchases, customers can return by mail or in-store. If returning by mail, a Return Authorization must be obtained by contacting Customer Service. Online purchases can also be returned to any Harbor Freight store for an exchange or refund within 90 days of purchase. For in-store purchases, the original receipt is required for an exchange or refund. Shipping and handling charges are non-refundable. Certain products cannot be returned if opened or contain hazardous materials. Some items may be subject to a re-stocking fee.

In terms of shipping, Harbor Freight uses United States Postal Service, FedEx SmartPost, FedEx Ground, FedEx Air or truck freight lines to ship orders. Delivery times are estimated and not guaranteed. Estimated delivery times after leaving the warehouses are: Flat Rate Shipping: 5–7 Business Days, Express Shipping: 2–4 Business Days, Truck Shipping (for Overweight Items): 10–20 Business Days. Flat Rate Shipping is available at $6.99 for orders without overweight items, only in the contiguous United States. Some large, bulky, or overweight items may incur additional freight charges. Express shipping may be available on qualifying items. Harbor Freight cannot ship to a P.O. Box address or Freight Forwarding/Logistic addresses. Some orders will ship out in multiple packages. For backordered items, the item will be sent as soon as the warehouse receives a new shipment. If the backordered item is discontinued or unavailable, the item will be cancelled from the order and the customer will not be charged.

The Harbor Freight Tools Credit Card is a financial product that offers benefits and savings for both DIY and professional projects. Cardholders can enjoy 0% interest, exclusive offers, discounts, and rewards on tools and equipment. Upon approval, customers can earn 10% off their first purchase, and 5% back on future purchases in Harbor Freight Money to spend on anything in the store. The card also offers Equal Pay Financing Offers with varying terms based on the purchase amount. There are no annual or hidden fees associated with the Harbor Freight Credit Card. It's a great way to save more on purchases at Harbor Freight Tools. There's also a Harbor Freight Commercial Account card issued and managed by TreviPay for business needs. This card offers additional benefits and discounts on tools and equipment.

To get in touch with Harbor Freight's customer service, there are several options available. The primary contact number is 1 (800) 444-3353. For technical product assistance, the contact number is 1-888-866-5797, available Monday through Friday, from 7am to 4pm (PT). Alternatively, customers can send a message through the form available on the Harbor Freight website. Please note that there are email scams that may appear to be from Harbor Freight Tools, so it's important to be cautious when receiving emails promising product giveaways or steep discounts. If there are any concerns about ordering, shipping, returns, or other customer-service issues, these can also be addressed through the customer service line. For prospective vendors with new product suggestions, there is a separate form available on the website. Harbor Freight is committed to delivering quality tools at the lowest prices and values feedback from its customers.